What measures does Qualtrics provide to securely transport the data from their servers to the researcher(s)?
(Question 8.3.2 on the REB application)
Answer
- All communications to/from the Qualtrics servers are encrypted using TLS(Transport Layer Security). Data at rest is also encrypted.
- For additional security, surveys may be password protected or obfuscated using a difficult-to-guess survey ID.
- The Qualtrics servers are protected by Web Application Firewalls and Qualtrics employs an Intrusion Detection System (IDS) to monitor system access for unauthorized uses.
- This question pertains to the secure transmission/transportation of the data to the researchers. Once it is in the possession of the researcher, the researcher must take further measures to securely store the data (e.g., on a password-protected laptop).